Business resilience in the modern age requires a holistic approach to the different assets that together constitute a successfully functioning digital business. Be it global pandemia or rapidly changing consumer demands, businesses face an unprecedented amount of change streaming from the outside in.
This guide gathers together 10 fundamentals to keep in place while planning and developing your digital efforts. You’ll find it useful, if you’re a P/L responsible decision-maker in digital business, want to be a digital frontrunner or suffer with profitability, scalability or customer experience.
From this guide, you’ll learn basic rules for how to treat digital business inside your organisation, how to make use of outdated systems that cannot keep up, what has data got to do with all of this, and so on.